thinkASG technical architects and engineers are second to none. Allow us this opportunity to share with you some of our latest achievements. We think we’ve earned some bragging rights and we hope you will be as impressed as we are proud. IBM sets high standards to earn these rewards. Hats off to our incredibly talented technical team that has worked diligently to attain these most prestigious of achievements.   #1  Rochester Pre-Release Advisory Board We have technical architects on the Rochester pre-release advisory board. They help validate what IBM technology is being developed and released to market .   #2  IBM Technical Certification Test Authoring Team We have technical engineers that are on the IBM technical certification test authoring team. Our engi...

If you haven't already gone through one, you will soon enough. IBM randomly chooses clients for Software Compliance Audits throughout the year. In most cases they come to you in the form of a workbook that is to be filled out and returned in 2 weeks - no exceptions. These workbooks will be populated with all IBM software that IBM believes you own and are using. This audit is to ensure that you are not over-deployed or abusing the license honor system in which IBM entrusts you with. Tips for Completing the Audit Workbook: 1) Be Honest - The IBM Compliance team is stern but reasonable. They want to work with you to fix the problem. 2) Start Early - This is not a simple task. It takes time. Use the two weeks you are given. 3) Be Thorough - Don't turn in an incomplete w...

Too many times I have seen customers fully thinking that they have their Disaster Recovery (DR) taken care of due to the fact that they have successfully been backing up their environment and have it on tape at the vaulting company.  If you are one of these people raise your hand… I’ll pause for a second while you ponder your response wondering why I just made that statement. I’ll ask a few other questions now:     Do you have a disaster recovery plan?     Have you tested your disaster recovery plan?     Have you tested a server recovery?     Where are you going to perform DR?     Who is going to be available to perform the DR?     What level of expertise is going to be required to get things rolling again?     What kind of hardware...

On a brisk and windy day in Southern California, several customers took the time to attend our Tivoli Table Topics (T3) event at the Irvine office. A quick poll of the participants showed that our agenda seemed to well match what customers wanted to hear. Topics included: TSM v6.1 News - Modernization and Upgrade Steps Tivoli Storage Manager FastBack Key Lifecycle Manager – Encryption Dedupe technologies General Support and maintenance issues Dave Howard, thinkASG’s Storage Architect, started the day with a good presentation on one of the latest Tivoli software offerings, Tivoli FlashCopy Manager. As IBM and other vendors have expended much R&D on FlashCopy, we find that fewer than 50% of customers take advantage of the technology. Customers cite difficulties with...

We aren't that old, really.   But, at thinkASG, our professional services organization has over 163 years of combined experience implementing IT solutions. We use a unique solutions delivery methodology that focuses on up front strategy, fast and effective implementation, and knowledge transfer to ensure long-term success. Leveraging a proprietary four part process, our experts diagnose your challenges, develop an appropriate solution, deploy it quickly and provide the detailed documentation you need to help ensure ongoing success. What’s more, we offer top-of-the-line customer support.  Learn about The Human Drive ---Ask us how we can help you do more with less, secure what you have,  and optimize what you have.