This is a proven, professionally managed backup and recovery service that includes enterprise-quality hardware, software, installation, provisioning and operational support. It is a turnkey service that meets the 24×7 data protection needs of clients and is hosted by IBM in disaster recovery centers worldwide. The service includes:
- Utility data protection model-clients pay only for the services they use
- Automated, professionally managed backups, including one weekly full and six daily incremental backups
- User-initiated restores with optional IBM assistance
- Offsite vaulting of full monthly backups for three months
- IBM’s team of dedicated engineers, technicians and support staff, which keeps a pulse on technology trends, rigorously tests alternatives for reliability, and then provides proactive, preemptive 24×7 monitoring and management







